BUSINESS STRATEGY: YOU HAVE TO WOO YOUR CLIENTS LIKE A LADY

Understanding customer behavior is an art. It takes a lot of experience and careful observation to figure this out. The customer is your boss, he can fire you anytime you make any silly mistake. Without them your business will close down. Just as you woo a lady with all manner of tricks, you do the same to your customers. More especially if you want them to patronize you again and again.  

Some business men and women often pick offense at the slightest provocation. While it is true that some customers are annoying, it takes real patience to remain calm. No wonder it is often said that customers are always right. When you go the extra-mile to please your customers, you will enjoy their continuous patronage.

From experience I have learned never to give  up on any client that seems difficult to persuade. This is a great factor if you must succeed in real estate agency. Sometimes after showing clients certain property, it takes a while before eventually making up their mind to buy the property. In this case I have learned to apply gentle and subtle persuasion. This same rule applies to all businesses.

THE BOTTOM LINE: Always treat your customers well. Remember, first impression creates lasting impression. And there is no second chance to a good first impression. Woo your customers like a lady.

QUESTION FOR READERS

1.       Why is it important to treat your customers well?

2.       How do you woo your customers?

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